Union Bank Of India Join Hands With IBM To Enhance Holistic Digital Transformation By CIOTechOutlook Team

Union Bank Of India Join Hands With IBM To Enhance Holistic Digital Transformation

CIOTechOutlook Team | Wednesday, 26 July 2023, 05:17 IST

With its ambitious Digital Transformation effort, Union Bank of India, one of the top public sector banks in the nation, makes a huge step toward a customer-centric strategy that is prepared for the future. The bank has teamed with M/s IBM India Pvt Ltd, a renowned technology system integrator, to co-create a cutting-edge Digital Business Platform as part of a strategic drive to usher in a new era of banking.

This historic partnership intends to create a Digital Bank that is outfitted with the cutting-edge features that concentrate on omni-channel experiences, data-driven hyper-personalization, and a vast financial services marketplace intended for the smooth cross-selling and upselling. Additionally, the Digital Business Platform will enable fully digital journeys, giving clients unmatched efficiency and ease. The bank will also adopt Open Banking technologies, enabling smooth service integration across numerous relationships.

“At Union Bank of India, we are dedicated to empowering our customers with innovative products and unparalleled banking experiences. Our collaboration with IBM India Pvt Ltd represents a significant milestone in our journey towards a comprehensive Digital Transformation,” said the Managing Director of Union Bank of India. “We are committed to creating a future-ready banking ecosystem that prioritizes customer satisfaction and convenience.”